Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at amirbadar314@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at amirbadar314@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at amirbadar314@gmail.com.
Refund & Return Policy
We want you to be completely satisfied with your purchase. If you are not satisfied with your order, please contact us and we will be happy to assist you.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned with its original packaging, if applicable.
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Proof of purchase or order details may be required.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 48 hours of delivery.
Please provide your order number and clear photos of the item and packaging so we can review the issue and provide an appropriate solution.
Refunds
Once we receive and inspect the returned item, we will notify you about the status of your refund.
If your refund is approved, the amount will be refunded to your original payment method. Processing times may vary depending on your payment provider or bank.
Non-Returnable Items
Items that have been used, damaged after delivery, altered, or returned without their original condition may not be eligible for a refund.
Return Shipping
If the return is due to receiving a damaged, defective, or incorrect item, we will assist with the return shipping.
For returns due to a change of mind or personal preference, return shipping costs may be the customer's responsibility.
Order Cancellation
If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, cancellation may no longer be possible.
Contact Us
If you have any questions about our Refund & Return Policy, please contact us through our store's contact page. Please include your order number so we can assist you quickly.
We appreciate your trust and look forward to serving you!